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Top customer service metrics for SaaS companies

It’s not enough to have a killer product anymore, no matter how innovative. Customer experience (CX) is set to overtake goods and price as the key... »

Author image By Kyle McManus on 4 September 2019. Filed in customer service, metrics.
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Vestd Ltd is authorised and regulated by the Financial Conduct Authority (685992). © 2019 Vestd Ltd. Company number 09302265. Registered in England and Wales.
© 2019 Vestd Ltd. Company number 09302265. Registered in England and Wales.