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Kyle McManus

3 min read

How to help your team care about your company, their work and each other

Are your employees engaged by their work? Sadly, there’s a high chance the answer is a resounding “no”. That’s because the UK is home to some of the least-engaged workers in the world, according to the Qualtrics® Employee PulseTM (surveying over...

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3 min read

How bad office design harms the employee experience

Have you ever considered how your office’s design affects your employees? If not, you should. Here’s why:

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How to measure and achieve customer success

3 min read

How to measure and achieve customer success

Updated 14 March 2024.

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3 min read

Top customer service metrics for SaaS companies

It’s not enough to have a killer product anymore, no matter how innovative. Customer experience (CX) is set to overtake goods and price as the key...

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5 min read

How founders can build a great company culture

How do you think your employees feel about their work? Do they take pride in it? Or do they wake up Monday to Friday filled with dread?

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